Brief overview of MSU employee benefits, including insurance, retirement, leave, and more.
In today's complex business environment, you have to learn how to effectively communicate with people in a positive way to achieve your
organizational goals. Your ability to listen has a significant impact on your job effectiveness and the quality of your relationships. Active listening skills are
crucial to being effective and successful in your professional and personal relationships. This interactive and fun workshop will help you learn to avoid poor
communication and practice key listening skills.
In many organizations today, the focus is on results: finding better solutions faster. To optimize performance, we must be able to effectively
resolve issues, settle differences, and implement solutions on every level. The Thomas-Kilmann Conflict Mode Instrument (TKI) helps people discover how the ways they
handle conflict – their conflict styles – affect performance. We all use a range of conflict styles based on our skills and on the demands of the situation at hand.
By understanding and expanding these styles, we can improve the way we accomplish goals individually and within work groups. This workshop targets four key objectives:
expanding self-awareness (taking the TKI assessment), developing awareness of others, assessing conflict situations, and learning and applying new skills.
Interactive session for departments/units with the following goals: (1) define your customers, (2) recognize and discuss customer expectations,
(3) discover how to provide dazzling customer service, (4) learn the language of positive communication, (5) understand customer loyalty, (6) define opportunities to
improve your service, and (7) commit to specific steps for improvement.
Employment Process (Hiring)
The entire employment (hiring) process at MSU is explained. Objectives of this session include: defining employment status and categories, the
posting process, screening and selection, and new employee orientation and required paperwork.
Catch the Energy. Release the Potential. Learn to live and work by 4 easy principles: Play, Make Their Day, Be There, and Choose Your Attitude.
Great for teambuilding and employee engagement/motivation.
Leave Policy and Procedure (includes FMLA)
Review MSU's leave policy and ask any leave-related questions.
Manage Like a Coach
For supervisors. This session relates management principles to those of coaching. Learn to be a successful supervisor by inspiring, encouraging,
and challenging your employees.
Managing for Employee Engagement
For supervisors. According to Patrick Lencioni, author of the bestselling book The Three Signs of a Miserable Job, there are three underlying factors
that are causing what he believes has become an epidemic in today's business world: (1) Anonymity: Employees feel unknown or invisible at work, (2) Irrelevance: Employees sense
the work they are doing has no impact, and (3) Immeasurement: Employees are unable to measure their contributions or success. Lencioni points out that while the "Three Signs"
are simple—maybe even obvious—most managers fail to satisfy their employees with these fundamentals of a meaningful job. He tackles the topic of misery at work with Managing
for Employee Engagement, a powerful new assessment and training workshop.
Myers-Briggs Type Indicator Personality Assessment
The Myers-Briggs® (MBTI®) assessment is a powerfully versatile solution that has helped millions of people around the world better understand themselves
and how they interact with others. It has also helped organizations of all sizes address their needs, including teambuilding, leadership and coaching, and conflict management.
The workshop includes the assessment, interpretation of the assessment results, and interactive exercises that illustrate the concepts.
Non-Discrimination and Anti-Harassment: Respect in the Workplace
Included in the session is a discussion on federal laws and MSU policies that are designed to minimize the occurrence and remediate the effects of
discrimination and harassment in the workplace. Time is spent informing employees of their role in relation to discrimination and harassment at the university, and of the
procedure for addressing complaints. Suggestions are provided for creating a respectful environment free from discrimination and harassment.
Non-Discrimination and Anti-Harassment: Respect in the Workplace for Supervisors
Supervisors have important responsibilities when it comes to creating a respectful environment and to recognizing and resolving workplace discrimination
and harassment. This session describes relevant laws, policies, procedures, and definitions that a supervisor must know. It also informs participants of the duty of the supervisor
to promptly report any knowledge of discrimination or harassment. Suggestions are provided for creating a respectful environment free from discrimination and harassment.
Learn about the Performance Management cycle and understand the university's Performance Management forms and procedure.
Polish Your Professional Image
Learn to shine professionally by focusing on first impressions, verbal and non-verbal communication skills, and business etiquette (introductions, telephone,
e-mail, and meeting).
Real Colors provides users with an effective tool for understanding human behavior, for uncovering motivators specific to each temperament and for improving
communication skills. Most importantly, Real Colors is easy to incorporate into all areas of daily life. It is the key to achieving higher levels of success, personally and
Respect and Responsibility: A Positive Approach to Discipline
Training to help supervisors evaluate and respond to employee performance problems and workplace issues in a fair and effective manner.
Guidance for search committees, which covers applicant screening, interviews (including sample questions), reference checks, and record retention. Informal
discussion that allows time for question and answer.
Sharpening Your Business Writing Skills
Good writing skills are essential for career success in many jobs. Are yours holding you back? This workshop is designed to help you improve your business
communication skills using various types of communication methods. If you’re already a good writer, this workshop will refresh your skills on some of the important rules of grammar
Both people and organizations need to establish a strategic framework for significant accomplishments to occur. This session helps units develop a vision,
mission, values, strategies, goals, and action plans to achieve success.
Variety of teambuilding activities for departments or committees. Contact us to develop a tailored session for your group.
Learn how to manage your time so that time doesn’t manage you! This interactive session has two main objectives: (1) understand and follow the five-step time
management process, and (2) define time wasters and learn to how to avoid them (procrastination, interruptions, distractions, paperwork, e-mail, and more).
Change is constant. This workshop is designed to help individuals cope with change by: (1) discussing perceptions of change, (2) learning the truth about change,
(3) understanding a model for human reaction(s) to change (including resistance), and (4) sharing some best practices for managing change.