Workers' Compensation: Resources for Supervisors

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Email: workerscomp@hrm.msstate.edu

What is Workers' Compensation and who is covered?

  • Workers' Compensation is a no-fault insurance plan that is mandated by state law. It pays medical expenses of employees resulting from approved work-related injury or illness, including roundtrip mileage to receive medical treatment from an approved provider.

  • All MSU employees, including student workers, are covered by Workers' Compensation.

  • The Workers' Compensation law of Mississippi holds the employer responsible for reporting work related injuries and illnesses within 10 days. Any employer who refuses or neglects to make reports is subject to penalties by the Workers' Compensation Commission.

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What if there is an accident that results in death, serious injury, or injury that requires surgery within 48 hours, or one that involves a third party?

  • Report the accident/injury by telephone immediately to Human Resources Management (HRM) at 662 325-3713

  • Complete the Employer's First Report of Injury or Illness immediately, and send as an e-mail attachment to workerscomp@hrm.msstate.edu

  • Or, the completed form can be faxed to the Department of Human Resources Management at 662 325-8395, delivered to 150 McArthur Hall, sent through campus mail to HRM, Mail stop 9603, or mailed to HRM, Box 9603, MS State, MS 39762

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What must an injured worker do in the event of injury?

  • Notify the supervisor or other person designated by the employer.

  • Seek medical treatment, if needed.

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What does the immediate supervisor do when a work-related injury or illness first occurs?

  • Make sure the employee seeks medical treatment, if required. Advise the employee to tell the medical provider that he or she is claiming this as a work-related injury and that the bill for his/her service should be filed under Workers' Compensation.

  • Secure the accident site so that appropriate personnel can investigate. Do not restore the workplace until the investigation has concluded.

  • Complete the Employer's First Report of Injury or Illness. The injured employee should not complete this form. This is the supervisor's responsibility, even though they may not be sure whether the injury or illness is work-related.

    The form should be completed for any on-the-job injury or illness , even when immediate medical service is not required.

    The form should be forwarded to Human Resources no later than 24 hours following the incident. Penalties can be imposed on MSU if incidents are not reported in a timely fashion.

    • Follow instructions on the back of the form

    • Make sure employee is aware of the clause on the back of the form, which states:

      Any person who willfully makes any false or misleading statement or representation for the purpose of obtaining or wrongfully withholding any benefit or payment under this chapter (Mississippi Workers' Compensation Law) is guilty of a felony and on conviction thereof may be punished by a fine not to exceed Five Thousand ($5,000) or double the value of the fraud, whichever is greater, or by imprisonment not to exceed three (3) years, or by both fine and imprisonment.

    • Begin with the Location Number Block

    • Answer all questions in the Occurrence/Treatment section

    • If you consider the claim to be non-work related, contact HRM at 662 325-3713.

  • Send the completed Employer's First Report of Injury or Illness to Human Resources Management, mail stop 9603, or Box 9603, MS State, MS 39762

  • Human Resources Management forwards the completed report to FARA, the claims administrator.

It is important for the supervisor to maintain contact with the employee during the employee's absence. It lets the supervisor discuss with the employee any concerns about leave, return to work, etc.

Notes:  If the employee loses time from work due to the accident or illness, FARA will send the affected employee an Authorization to Release Medical Information form, which contains a Statement of Claimant. This is the form on which the employee details the injury or illness.

If a supervisor/department is contacted by a medical provider regarding authorization to treat an employee, refer to Human Resources Management, 662-325-3713

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Can the supervisor communicate directly with the employee's health-care provider?

CAUTION: If an employee is on FMLA leave, there cannot be any communication between the employer and the medical provider(s). Also, employers cannot ask for a Medical Certification more often than every 30 days for an employee on FMLA.

In order to process the claim, FARA may require the employee to sign an Authorization to Release Medical Information and Employment Information, which authorizes the health care provider to release to the employer and/or its Workers' Compensation claim handler, medical information regarding the claim.

However, supervisors are cautioned that the information requested should be the minimum necessary for the intended purpose (for example, to determine when the employee may be released to return to work without limitations). Also, to avoid violation of the HIPAA Privacy Rules, HRM recommends that any questions regarding the claim be directed to FARA.

Typically, a medical provider will not release medical information by phone because they have no way of verifying that the person requesting the information has been given written authorization by the employee.

 

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Who handles the Workers' Compensation claims, and what are their responsibilities?

  • FARA is the third party administrator that processes the claims for the IHL self-funded insurance Workers' Compensation Plan, which includes Mississippi State University.

  • Human Resources Management sends the completed Workers' First Report of Injury or Illness to FARA.

  • If the claim involves potential payments for lost time (the employee misses work due to the injury or illness), FARA contacts the affected employee and obtains:

    • Authorization to Release Medical Information

    • Employment Information and Statement of Claimant

  • FARA may contact the employee's supervisor or department to verify circumstances of the injury or illness.

  • FARA approves or denies payment based upon information from the Employer's First Report of Injury or Illness and medical records provided by the medical provider.

  • FARA continues to monitor the treatment and progress of the injured employee.

  • FARA continues to investigate the circumstances of the claim, if necessary, and may contact the employee's supervisor/department for information.

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What medical expenses are paid on an approved claim?

Once FARA has approved the claim, the following are paid:

  • Medical Expenses

    • Medical expenses are paid regardless of the number of days missed from work.

    • Workers' Compensation pays reasonable and necessary medical expenses required to treat the injury and achieve maximum cure, including:

      • Doctor

      • Hospital services

      • Nursing services

      • Medication

      • Physical therapy

      • Crutches and other apparatus or medical service

    • Mileage expenses for trips to the doctor

    • Certain rehabilitation services

    • Medical expenses resulting from workplace illness or injury should not be filed on the State of Mississippi's State and School Employees' Health Insurance

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How much is the employee paid for wage loss while absent from work due to work-related injury or illness? When does payment begin?

  • Wage Loss payment

     

    • Disability of fewer than 14 days: No wage loss payment is made for the first 5 work days ("waiting period") the employee is absent from work. Benefits start to accrue on the 6th work day.

    • 14 or more days of disability: Wage loss payments are made for the entire period of disability, including the first 5 work days.

    • The maximum weekly wage loss payment is a maximum of 66 2/3 percent of the worker's average weekly wage, up to a maximum weekly established by the Mississippi Workers' Compensation Commission.

    • Payments are made on a bi-weekly basis until the employee is released to return to work.

    • While the worker is under the care of a doctor and is unable to work, this benefit is known as a "temporary disability" payment.

    • Compensation is paid for a maximum of 450 weeks.

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What is the employee required to do while absent due to a work-related injury or illness?

  • FARA will send the employee an Authorization to Release Medical Information and Employment Information and a Statement of Claimant. The employee is required to return the completed forms to FARA.

  • The employee must submit appropriate leave forms (including Leave of Absence Without Pay) and Medical Certifications for time absent from work.

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What are the leave options for an employee who is absent from work? What about FMLA and Workers' Compensation?

Note: Employees are allowed to use only enough leave as necessary (which may be less than eight hours of accrued personal and/or major medical leave in a day) to make up the difference in the Workers' Compensation temporary disability benefits payment and 100% of their wages earned in state service at the time of the injury.

The employee must account for every hour absent from work. Options are to use:

  • Compensatory Time

  • Personal Leave

  • Major Medical Leave

  • Leave Without Pay (after all applicable paid leave is used and with agreement from department)

 

 

When an employee is absent from work and receiving payment from Workers' Compensation, the entire period of absence (paid or unpaid) is considered Family and Medical Leave as certified on the medical certification form.

 

Leave options absence is due to an on-the-job injury or illness:

  • 9-month faculty

    • Use Major Medical Leave/FMLA in amounts determined by the Department of Human Resources Management.

    • If there is no Major Medical Leave balance, employee must use Leave Without Pay/FMLA (see instructions below).

  • Exempt regular full-time employee

    • Use either Personal Leave/FMLA or Major Medical Leave/FMLA in amounts determined by the Department of Human Resources Management.

    • If there is no Personal or Major Medical Leave balance, the employee must use Leave Without Pay/FMLA (see instructions below).

  • Non-exempt employee (regularly scheduled to work one half time or more)

    • Use either compensatory time, Personal Leave/FMLA or Major Medical/FMLA leave in amounts determined by the Department of Human Resources Management.

    • If there is no compensatory time, Personal or Major Medical Leave the employee must use Leave Without Pay/FMLA.

  • Non-benefits eligible employees (intermittent and temporary employees, rehired retirees, students, and graduate assistants) do not earn leave and would be in unpaid status.

To process Leave Without Pay:

For a non-exempt employee, the employee completes an Application for Leave of Absence Without Pay form for the hours covered by the Workers' Compensation check. Once approved by the department, the form is sent to Human Resources Management. The department will use the earn code DOC to reduce the employee's pay by the number of leave without pay hours.

 

For an exempt employee, the employee completes an Application for Leave of Absence Without Pay  for the hours covered by the Workers' Compensation check. Once approved, it is sent with a completed Employment Action Form to reduce the employee's pay by the number of leave without pay hours. Under Section G, check Short Term Leave of Absence (w/o pay) and the number of hours used.

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Is a department required to grant the employee Leave of Absence Without Pay when all leave options (including FMLA) have been exhausted?

HRM policy #60-210, General Leave of Absence, states, "A leave of absence without pay may be granted to regular employees, after applicable accrued personal, major medical, and compensatory leave are exhausted, for a period of up to one (1) calendar year at the discretion of the employees' responsible administrator."

 

Supervisors should contact the employee's Human Resources Generalist at 662 325-3713 to discuss options before the employee runs out of FMLA leave.

 

If the employee is a faculty member, contact Human Resources Management at 662 325-3713 and the Office of the Provost at 662 325-3742.

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When can the department allow the employee return to work? What about "light-duty work?"

  • The employee's supervisor must contact their Human Resources Generalist within 24 hours of an employee's return to work. Call 662 325-3713.

  • Before returning to work, the employee is required to submit a Medical Certification for Major Medical Leave or Family and Medical Leave, Medical Leave of Absence, Excuse/Release to Work.

    • The doctor or health-care provider completes Section B, indicating:

      • Whether the employee is able to perform the essential functions of his/her job,

      • When the employee will be able to return to work without restrictions,

      • The degree at which the employee may work, and specific limitations

  • The department reviews the Medical Certification and determines whether the employee can perform the essential functions of their job.

  • The department does not have to allow the employee to return to work if the listed limitations would keep them from performing the duties of their job.

  • Departments may return employees to a vacant position for which they qualify and are capable of performing (may be called "light duty" or "restricted duty") on a temporary or regular basis, provided they:

What does Workers' Compensation pay after the employee returns to work?
  • Wage loss payments end.
  • Workers' Compensation continues to pay medical expenses associated with the claim as long as the claim is active.

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Can MSU terminate an employee while they are on Workers' Compensation?

Yes, but with caution. If an employee has exhausted all leave options (including FMLA), the department is not obligated to grant a Leave of Absence Without Pay and should contact the employee's Human Resources Generalist at 662 325-3713 to discuss options before the employee's leave is exhausted.

 

Also, taking disciplinary action against an employee who has filed a Workers' Compensation claim could be considered retaliation if the supervisor has not previously documented similar performance or behavior problems.

 

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What should a supervisor do if they find out that the employee has hired an attorney, or an attorney contacts the supervisor or department for information?

  • Refer the attorney (or his/her representative) to the Department of Human Resources Management at 662 325-3713. The Human Resources Generalist assigned to the employee's department will handle the attorney's inquiry.

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Last modified July 10, 2007

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